Don Heffington owns Butte's 24-hour Front Street Laundromat. He said transients are harassing customers and driving away business.
"They tear up the place, they sleep on my couch and need to have some way to get them removed," Heffington said.
Heffington showed NBC Montana surveillance video and pictures. He said it shows people hanging out not doing laundry.
There is a no smoking, no alcohol policy at the laundromat, but Heffington said late at night vagrants come in and smoke and drink.
According to Heffington transients come off the train tracks and hang out right behind the laundromat also. He said they come through holes in the fence that he believes they cut.
Heffington said they drink, hackle customers and sometimes get violent back there. To Heffington, it's the violence he's hearing about and seeing that worries him the most.
Customers have told him they've stopped coming to the laundromat, because they're scared and don't feel safe.
Heffington said Butte police are good about coming in and checking on the place. However, if they do end up arresting an offender, Heffington said they just come right back.
Now local leaders are stepping in.
Council Commissioner Chairman Dave Palmer, said they are forming a committee to try and figure out how to address the problem. Possibly adopting new laws to crack down on vagrants and aggressive panhandling.
Heffington said he hopes it works, because something has to change.
"There has to be something done, it's really effecting my business and it's frustrating," Heffington said.
For now, Heffington said they're working on patching holes in the fence to try and limit the amount of transients just walking in, but to him that's only a temporary fix.